Paid licence
Started by Stalker




9 posts in this topic
Stalker
Member

Moonrock

2
55 posts 5 threads Joined: Apr 2021
11-15-2021, 08:09 PM -
#1
Hello mate,

how is that possible? I have paid for 3 month and after 2 month my licence is done?
Please check your discord/telegramm.

regards Stalker
Pokkop
Junior Member

Registered

0
49 posts 12 threads Joined: Aug 2021
11-15-2021, 08:26 PM -
#2
Same problem, licence is done?
[Image: moonstats.php?user=Pokkop]
Stalker
Member

Moonrock

2
55 posts 5 threads Joined: Apr 2021
11-15-2021, 09:31 PM -
#3
(11-15-2021, 08:26 PM)Pokkop Wrote: Same problem, licence is done?

i see we ranked up in member group that forum here. his is big issue and should not be happen.

edit: or we not ranked? xD anyway that should be not happen.
This post was last modified: 11-15-2021, 09:48 PM by Stalker.
Ristin
Member

Moonrock

3
82 posts 8 threads Joined: Apr 2021
11-16-2021, 07:42 AM -
#4
My sub ran out as well but I just paid again thinking it was due, when your subscription runs out the rank changes.
Myyst
Member

Registered

0
57 posts 14 threads Joined: Aug 2021
11-16-2021, 07:49 AM -
#5
Hey, I am having the same issue as well.
This post was last modified: 11-16-2021, 07:50 AM by Myyst.
uid0
Administrator

Administrators

3
348 posts 36 threads Joined: Feb 2021
11-16-2021, 10:30 AM -
#6
Guys fix inbound. Seems to be caused by my server time beign wrong.
[Image: moonstats.php?user=uid0]
uid0
Administrator

Administrators

3
348 posts 36 threads Joined: Feb 2021
11-16-2021, 10:30 AM -
#7
(11-16-2021, 07:42 AM)Ristin Wrote: My sub ran out as well but I just paid again thinking it was due, when your subscription runs out the rank changes.

Do you want a refound or sum the time?
[Image: moonstats.php?user=uid0]
uid0
Administrator

Administrators

3
348 posts 36 threads Joined: Feb 2021
11-16-2021, 10:49 AM -
#8
Okay so apparently it was two issues.
Yesterday for some reason servertime was off by 2 days, I dont know why since ntp is on. Second issue was that all of you plus another user had renewed last time two days before the expiring date. You all had active subs but when the clock came back to normal your old sub expiring triggered again the cron that removes the usergroup.

For the one who bought the sub again, let me know if you want a refound or I sum your time. In any case y all get a week free.
[Image: moonstats.php?user=uid0]
Ristin
Member

Moonrock

3
82 posts 8 threads Joined: Apr 2021
11-16-2021, 11:18 AM -
#9
(11-16-2021, 10:30 AM)uid0 Wrote:
(11-16-2021, 07:42 AM)Ristin Wrote: My sub ran out as well but I just paid again thinking it was due, when your subscription runs out the rank changes.

Do you want a refound or sum the time?

No refund needed mate happy to just add the time up I was going to be paying anyways Smile
This post was last modified: 11-16-2021, 11:19 AM by Ristin.
uid0
Administrator

Administrators

3
348 posts 36 threads Joined: Feb 2021
11-16-2021, 01:12 PM -
#10
(11-16-2021, 11:18 AM)Ristin Wrote:
(11-16-2021, 10:30 AM)uid0 Wrote:
(11-16-2021, 07:42 AM)Ristin Wrote: My sub ran out as well but I just paid again thinking it was due, when your subscription runs out the rank changes.

Do you want a refound or sum the time?

No refund needed mate happy to just add the time up I was going to be paying anyways Smile

Ok, m8
[Image: moonstats.php?user=uid0]


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